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home : columns : icitizen
June 3, 2020


iCitizen tech support phone calls

Just a reminder of what I wrote in the paper last week:
"We will be starting to charge customers for any tech support phone calls. Starting May 26 we will be having a $10 minimum charge for any tech support phone calls, excluding calls inquiring about purchasing our products.

Wednesday, May 27, 2020
Working on getting back to 'normal'
It certainly has been an interesting last couple months, but now we're starting to get back to normal in our office.
Over the last two months we have been trying to do most of our work remotely, or over the phone, and only looking at computers in person if it was absolutely necessary.

Wednesday, May 20, 2020
Desktop icons
We are all familiar with the desktop on our computer and all the icons that we have on there. Some desktops are clean and organized while others are messy and cluttered.
Wednesday, May 6, 2020
Quick talk about video chats
e have been receiving a lot of calls about video chats and how they work and how to set them up. Every situation is different so I cannot cover them all in an article, but I can go over a few basics.
Wednesday, April 29, 2020
Bad laptop habits
All computers are eventually going to go bad, it's a given. Laptops usually die quicker simply because they are more mobile than desktops, and they suffer that general wear and tear.
Wednesday, April 22, 2020



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