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home : columns : icitizen
July 16, 2020


4/15/2020 10:20:00 AM
Scam attempts and phone calls

Have you gotten a phone call from "Microsoft" telling you that your Windows is about to expire? Or, that you have a virus on your computer? Or, that your network has been infected? If you have, it's a scam call.
Even if any of the problems they were telling you were true there is no way that they could know that without seeing the machine, but they call you out of the blue to tell you this.
If you do listen to them they will have you download a program that allows them to have remote access to your machine whenever they choose and they can infect your computer, steal personal information, lock your machine, etc. That is the actual virus, not what they told you.
If you get these scam calls and you're not sure if it's a scam, take notes about the information they're telling you and then hang up. Call us and tell us what they told you and we can verify whether or not it's a scam.
The best method we know, if you get a call and you know it's a scam, is to tell them that you'll report them to the authorities and just hang up. If you have a smart phone you can even report the call as spam, or block the number entirely and hopefully never hear from them again.
Surprisingly, these scam calls have the same effectiveness as scam pop-ups on your computer. We want everyone to be aware of the dangers out there.





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