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home : columns : icitizen
May 27, 2020

4/8/2020 9:57:00 AM
It's the perfect time to learn how to use remote access

Remotely accessing computers has been around since the terminal days, where you were controlling computers hundreds or even thousands of miles away. Once computers got affordable enough, it fell out of favor. There was no reason to connect to a remote computer when you had your own right at home.
Recently, though, remote access has become a very important tool once again.
The main reason for remotely accessing PCs is generally for work purposes. Here at iCitizen we remotely access customers' computers to fix them. In more and more places, people access their work computers from home. With the current shelter in place order the number of people doing so has gone up dramatically.
The other reason for remotely accessing PCs is to help friends, relatives or even coworkers fix issues on their computers. There are many free remote access programs for home users, but our most recommended one is Teamviewer. It's possible to use the program and all it's features without even signing up or installing a program.
However, it's free for home use ONLY, and will kick you off if it notices you're using it on a work computer. It has gotten very good at detecting if you're using it for work, so it's generally not worth the trouble for that. If you're not using it for business purposes it's a wonderful solution.
If you want to access your work computer from home, there are a number of solutions. Most of the time businesses go for paid solutions like LogMeIn or the paid version of Teamviewer that's for businesses. However, there also are free options. We recommend Remote Utilities. It's not quite as easy to set up as Teamviewer, but it's free for business use. The downside to using any free solution is a lack of support from the company.
If you're interested in getting one of these set up and don't want to figure it out yourself, or use a paid version, we can help at iCitizen. As always, give us a call with any questions.

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