A Storden area resident contacted the Citizen to report a scam involving supposed unauthorized activity in his CenturyLink account.
The scammer emailed the resident and started off by saying, “Dear Customer,
We have detected some unauthorized activity with your CenturyLink account.
We have placed a temporary hold on your services. Then to Enable your service please authenticate and update your CenturyLink security Information. Update your CenturyLink details immediately.”
An “UPDATE NOW” link is included with the message.
The recipent made it clear that this message was absolutely not from CenturyLink, but instead a scammer. He also had this to say: “When I click on the UPDATE NOW link in the email it then takes me to a site and asks me for my entire social security number.
“It also asks for my credit card number. There is no reason Centurylink needs this information! I believe this to be a scam. I will add that whenever I have had to call CenturyLink for a problem they ask for the last 4 digits of my SSN (never for the whole SSN number and of course, I would never give it to them).
“Each time this email comes through I ignore it. CentuyLink has yet to shut off my internet or telephone service.”
The recipient also noted that he has never received a letter through the mail from CenturyLink telling him there is a problem.
The man said the scam is well designed. After clicking the “Update Now” link, there is another link that takes readers to the CenturyLink website (or something similar).
If you have been the target of a scam, your first contact should be the local authorities. Also, feel free to contact us with details (we can keep your name confidential, if you wish).
Send your story to: firstname.lastname@example.org, or call 507-831-3455. By sharing your story, you could prevent someone from being scammed.
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