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Thursday, April 25, 2024

SCAM ALERT: Fake computer protection bill seeks “customers’” phone call

Scams related to technology are becoming increasingly common — and scammers are now masters at making things appear official.

That was the case this week, when a Windom resident reported getting a letter and bill from a scammer claiming to be with “Norton Lifelock Protection.”

The letter said, “Your subscription for the Norton Lifelock Protection has been successfully renewed and updated for five years. The debit amount (paid through autopay) will be reflected within 24 hours on your bank account statement.”

The woman said the invoice was for $470 and the letter gave orders not to reply to the e-mail because “the mailbox is not monitored.” Instead, it provided a telephone number.

The recipient tried to call the phone number, but there was no answer. After a call to a local bank, the woman was advised not to call the number and to watch her account. If there was a change, she was to contact the bank.

At this point, there has been no transaction. Also, it is assumed that the scammer wanted to use the false claim as a means to seek personal information over the phone.

Send your scam story to: rahnl@windomnews.com, or call 507-831-3455. Stories will appear in an upcoming edition and in a Thursday website report. By sharing your story, you may prevent others from being scammed.

Watch www.windomnews.com for regular weekday updates at 8 a.m./noon/5 p.m., plus BREAKING stories at other times. Follow CoCoCitizen @CitPub on Twitter.

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