One of the things we see a lot of when helping our customers is malfunctioning e-mail programs. I've seen programs like Outlook, Outlook Express and Windows Live mail in such poor conditions that they are either incredibly slow or have failed altogether. What is the cause? Usually, the user has stored so many e-mails or e-mail messages with attachments in the program that it has caused the data files holding their messages, or the program itself, to become corrupted. You see, mail programs are not designed to be file cabinets. They were never intended to store a massive amount of e-mails, pictures, jokes, and such. Most have a file size limit. If you exceed that limit, corruption or program failure can occur. Certainly the program will slow. So, what is the answer? What if you want to save your e-mail messages, photos or jokes? The answer is really fairly simple. Drag the messages out of your e-mail program into a folder on your computer. It will copy it to your computer. Once that is done you can delete it from your mail program. Here's how I would suggest you go about it: 1. Create a folder on your desktop called e-mail. Do this by RIGHT CLICKING on your desktop and choosing NEW, FOLDER. Name the folder E-MAIL. If you want, you can open it up and create other folders for various kinds of e-mail. Drag the new E-MAIL folder to the far right of your screen. 2. Open your e-mail program. Resize the program window so that you can see the new E-MAIL folder. 3. Find an e-mail you want to save in the list of say, your INBOX. Click on it and drag it from the e-mail program to the folder you created on the desktop. 4. Once that is done you can delete it from the e-mail program. 5. To see the e-mail, simply find it in the folder you created on your desktop and double click it. It will open up in your e-mail program in the original format.