Since my last column on the release of Windows 8, the iCitizen crew has gotten down to business. We've downloaded and installed a new copy of Windows 8 and are really studying the new Windows operating system. In a nutshell, we grudgingly like it. It is fast. It is light. There are a lot of good features. Apps (get used to the word) are easy to install and many of them are free as long as you don't mind a little advertising. I look at an operating system with two different viewpoints - personal and customer. Personally, good to go. Repair shouldn't be much different than earlier versions of Windows and I adapt to the rest fairly easily. For customers, the biggest gripe will still be that it is very different. Right out of the box, Windows 8 will greet you with a completely new look. There is no traditional start button in the lower left corner. Instead you hover your mouse over an invisible area where you can go to Metro start screen. Another thing that is different about Windows 8 is there are no games. GASP! No Spider Solitaire? No Hearts? Nope. Not built into Windows 8. However, you can install free apps for those and other games. Another thing that leaves me breathing easier is we've found some great software that allows us to customize Windows 8 so that it has the look and feel of Windows 7 or Windows XP. If you don't like change, this will help you tremendously. Sadly, we are finding that many older programs do not work with Windows 8. You'll either have to give them up or find new versions of them. We have Windows 8 up and running at the Citizen. If you are curious and would like a tour, stop on by.